Heather qualified as an Occupational Therapist from West Midlands School of Occupational Therapy with a Diploma in 1990 and gaining the BSc (Hons) in Health Sciences in 1991. In 1994 Heather gained a certificate in Supervisory Management and a Diploma in Management in 1997 from the University of Leicester. In 2001 Heather gained an MA in Health Care Law and in 2012 an MSc in Advanced Occupational Therapy practice.
Heather has extensive clinical practice in both Paediatrics and Adult Care. Heather began working in paediatrics in a rotational post in 1991, this was a joint NHS and local authority post for children and young adults with learning difficulties. Thus combining group work and equipment/adaptation provision into one post. Over her career Heather has continued to work and develop her skills in the field of Paediatrics in Social Service posts.