A Registered General Nurse with thirty -nine years’ experience in both hospital (NHS and Private) and community settings including the Education sector. Roles have covered a wide range of experience in Staff training, development, patient assessment, satisfaction, care planning and care provision. Management responsibilities include Health and Safety, clinical governance, CQC visit preparation and standards, staff training/competencies, risk management and investigation of incidents. Responsibilities also included monitoring and auditing of clinical practice within the scope of incident, complaint handling and risk management with Most recently worked within the NHS as an Operational Manager in surgical clinics including Trauma and Orthopaedics, General Surgery and Breast Surgery, providing clinical support to the teams. This role includes the recruitment, management, monitoring and supervision of staff, Day to day running of clinics troubleshooting and investigating delays and complaints. Previously I was the Deputy Head of Risk and Safety for the Trust which included high level serious incident management, timelines and chronology and reports to Board Level, Negotiations, Safety Audits, Policy review and updates, training staff in Risk management, consent and incident reporting.