Phone Calls - Call recordings will be used. To assist in quality monitoring of staff To investigate and resolve a complaint For the detection, investigation and prevention of crime (including fraud)
Recording of calls is necessary to protect the interests of you, our staff or both. It's also in our legitimate interests unless those interests are overridden by you by asking for our call not to be recorded. You may request that your call isn't recorded. In this situation you'll normally be advised to contact ys either in writing or by email.
Our skilled witness experts not only have advanced knowledge in their respective fields but they work methodically and consistently in order to exceed expectations. With over 40 years’ experience, our experts have built strong relationships with many of the leading Solicitors and Medical agencies throughout the UK.